Return & Refund Policy

We want you to love your purchase! If you are not satisfied, here’s how we can help:

Return Window: You may request a return within 14 days of receiving your order.

Eligibility:

  - Item must be unused, unwashed, and in original packaging.
  - Certain items (e.g., perishable goods, intimate items, customized products) may not be eligible.

Process:

  1. Contact our support team with your order number and reason for return.
  2. We will provide instructions and a return address (supplier’s warehouse address may apply).
  3. Once we receive and inspect the item, we will notify you about the approval or rejection of your refund.

Refunds:

Approved refunds are issued to your original payment method within 5–10 business days.

Shipping Costs:

  - Customers are responsible for return shipping fees unless the product arrived damaged or defective.
  - Original shipping costs are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund at no additional cost.