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Shipping & Delivery
Where do you ship?
We currently ship across the United States. We’re working on expanding internationally—stay tuned!
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times range between 5–10 business days depending on your location.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. You can also log in to your account to track your order anytime.
Orders & Returns
Can I modify or cancel my order?
If your order hasn’t been processed yet, we’ll be happy to help. Please email us at support@simplieaze.com as soon as possible.
What’s your return policy?
We offer a 14-day return window from the date of delivery. Products must be unused and in original packaging. Contact us to initiate a return.
Do you offer refunds?
Yes! Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days.
What if I receive a damaged or incorrect item?
We’re sorry! Please contact us at support@simplieaze.com with a photo of the issue, and we’ll make it right.
Customer Support
How can I contact customer support?
You can reach us via email at . Our team is available Monday to Friday, 10 AM – 6 PM (EST).
